tips 3 more The type of paper you use can make a big difference. "tips" buttonUp buttonUp Your HP DeskJet printer is designed to work well on most common office papers, such as copier paper. Because it uses ink to produce an image, papers that accept ink well produce the best results. It is best to test a variety of paper types before buying large quantities. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for maximum results.urchase. define 1C "margins" "nonsense" "no ink" enterPage leavePage enterPage margins nonsense no ink leavePage margins nonsense no ink Meaningless characters printed. The wrong fonts printed. Text or objects are cut off at the edges of the page. The colors are wrong or some colors are missing..g.g. "solve 1A.4/1C.2" buttonUp buttonUp solve 1A.4/1C.2 "margins" buttonUp buttonUp margins "nonsense" buttonUp buttonUp nonsense "solve 1C.3" buttonUp buttonUp solve 1C.3 "solve 1C.4" buttonUp buttonUp solve 1C.4 "solve 1C.5" buttonUp buttonUp solve 1C.5 "no ink" buttonUp buttonUp no ink margins :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum "margins" buttonUp buttonUp margins nonsense "nonsense" buttonUp buttonUp nonsense :PHYSSIZE nowisth etimef orallgoodmentocometotheaidoftheirpartyjrtidfgewelsdfokjwlnrfmndpkl; no ink "no ink" buttonUp buttonUp no ink :PHYSSIZE :PHYSSIZE :PHYSSIZE poor quality/paper Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text. Try printing the same document on a recommended paper type or a paper that has previously worked well in the printer.rinter.ly worked well in the printer. tips 1 more Here's the best way to check the printer cable connection: "tips" buttonUp buttonUp Check that both ends of the cable connection are firmly seated, then reinstall the printer software. Special messages will display if connection problems are detected during the process. Your printer uses two-way communication to talk with the computer. A good quality bi-directional printer cable typically ensures complete functionality, but a standard parallel printer cable can work., but a standard parallel printer cable can work. printer cable can work.ork.. can work.k.rk.er cable can work.k.k.ork.. solve problems Let's start with the basics ... what happened when you tried to print????? "define 1" buttonUp buttonUp define 1 A page came out of the printer. buttonUp buttonUp no page A page did not come out of the printer. unsolved/CSC Dr. DeskJet cannot help you solve this problem. This problem seems to be associated with your printer setup. It is recommended that you call the HP Customer Support Center. A qualified technician will assist you in solving this printing problem.nting problem..roblem. welcome page :PHYSSIZE :PHYSSIZE Dr. DeskJet The Problem Solving Helperng printing "solve problems" buttonUp buttonUp solve problems Solve a Printing Problem - Print quality problems - Problems with the printout - Printer problems h the printer can help step you through some of the most common problems that occur when printing. Not every problem can be solved, but Dr. DeskJet points you in the right direction in most cases.. Dr. DeskJet can help step you through some of the most common problems that occur when printing. Not every problem can be solved, but Dr. DeskJet points you in the right direction in most cases.m can be solved, but Dr. DeskJet points you in the right direction in most cases. The Doctor is ONLINEEoooo "about" buttonUp buttonUp about About "tips" buttonUp buttonUp Hints and Tips Dr. DeskJet also tells you the primary things to consider when solving printing problems...problems. exceed margins Make sure that the margins of your document do not exceed the printable area of the printer. The non-printable margins vary for different paper sizes. Refer to the User's Guide for the printable area and non-printable margins of the paper size you are using. oversized objects wrong page size clean cartridges bad contact oversized objects Check the objects in the document to be sure that their current size (scale) will fit within the printable area of the printer. If your software package has a Print Preview feature, you should check the document from there... wrong page size If the layout of the document you are trying to print will fit on a paper size supported by the printer, then load the correct paper size. Also, many software packages allow you to select a print mode that scales the document to fit the page size currently loaded. use good paper Your HP DeskJet printer is designed to work well on most common office papers and with quality 25% cotton bond papers. Because it uses ink to produce an image, papers that accept ink well produce the best results. Try printing the same document on a type of paper that has previously worked well with your printer.ll with your printer. ink not dry When printing transparencies or documents that use more ink to print, you must allow the document more time to dry before handling it. This is especially true if you intend to insert the page into a protective cover.ge ink causes smearing Multi-color documents with rich, blended colors can use an amount of ink that wrinkles the page. Try using settings that reduce ink or use another paper such as HP Premium InkJet Paper or HP Premium Glossy Paper. crusted nozzles Examine the print cartidge(s). If an ink buildup is obvious, then a print cartridge cleaning is recommended. You can perform the 'Clean Print Cartridge' procedure from the HP DeskJet Status Monitor located in the HP DeskJet Utilities program group. You can perform the 'Clean Print Cartridge' procedure from the HP DeskJet Status Monitor. From the Start menu, choose XXXXXXXXXXXXXXXXXX clean cartridges You can perform the 'Clean Print Cartridge' procedure from the HP DeskJet Status Monitor located in the HP DeskJet Utilities program group. You can perform the 'Clean Print Cartridge' procedure from the HP DeskJet Status Monitor. From the Start menu, choose XXXXXXXXXXXXXXXXXX bad contact Try removing and then reinstalling the print cartridge(s), making sure to snap them firmly into place. If ink deposits have formed near the contacts, you should use a foam rubber swab to clean them.to clean them. :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over :PHYSSIZE Here are the main causes for the printing problem you identified ......fied ... use good fonts It is recommended that you use only TrueType or Adobe fonts in documents. To find out if the problem happens only with a specific font, change the font on all or part of your document to a TrueType font such as Times New Roman and print the document. Check to see if the text quality improved. check cable You should test the quality of the printer cable connection. Dr. DeskJet gives more information about the printer cable connection under 'Hints and Tips' on the first screen of this program. Clicking 'Start Over' takes you back to the first screen.s and Tips" in this program.m. corrupted doc file Occasionally, document files become corrupted. That is why backup files are always recommended. If other documents from the same software package are able to print, you should try printing from a backup copy of the document that wouldn't print. :PHYSSIZE :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over buttonUp buttonUp To solve this problem ... :PHYSSIZE font problem Be sure that you properly apply the type style you've chosen to use from within your software program. Many software programs have more than one way to apply a type style to a block of text. Sometimes the way it is applied is intended for viewing on the screen rather than for printing... tips 3 gnment tips 3 more solve 1C.5 None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC The wrong ColorSmart setting is selected in the HP ColorSmart Printer Driver. When 'Print in Grayscale' is selected, color output will print in shades of gray. A print cartridge has run out of one or more colors of ink. To check this, you can perform a print cartridge cleaning. driver" buttonUp buttonUp go to driver "clean cartridges" buttonUp buttonUp clean cartridges remove tape Each new print cartridge comes with one or more pieces of transluscent colored tape protecting its sensitive parts. This tape must be completely removed before installing the print cartridge.ing the print cartridge... wrong default Be sure that the HP DeskJet printer software is installed on your computer. Select Control Panel, Printers to see if the printer is listed. If your printer model is not listed, reinstall the printer software...s to see if the printer is listed. If your printer model is not listed, reinstall the printer software. Select the HP DeskJet 550C as a substitute driver if necessary.nter model is not availab...able. change orientation poor quality/paper d file change orientation Change the printer's page orientation setting from the Print Setup menu in your software program or from the HP ColorSmart Printer Driver. select envelope Most Windows programs provide a "macro" or button for printing envelopes. Check your software program's documentation for information on printing envelopes. HP First also provides documented solutions for many envelope printing conflicts. align cartridge You can perform the 'Align Print Cartridge' procedure from the HP DeskJet Status Monitor located in the HP DeskJet Utilities program group. You can perform the 'Align Print Cartridge' procedure from the HP DeskJet Status Monitor. From the Start menu, choose XXXXXXXXXXXXXXXXXXoup. objects wrong about objects wrong To check this, use the Zoom or Print Preview feature of your software program, if it has one. Check the alignment of the objects on the page..... reload paper Reload the paper in the IN tray. Detailed instructions are in the User's Guide and online information. go to driver Although most print settings can be changed from your software program's menus, settings such as Paper Type and Print Quality are only available from the HP ColorSmart Printer Driver. From a Windows 95 software program, choose Properties in the Print dialog. Otherwise select Control Panel, Printers and choose Properties or Setup for your printer model....hoose Properties or Setup for your printer model.rties from the File menu.log. Otherwise, choose Control Panels, Printers, Setup. bad paper/skew Paper that is too thin, has a slick texture or "stretches" easily can feed improperly through the printer's paper path. Try printing the same document on a paper type that has previously worked well in the printer. multiple papers loaded To ensure that paper feeds properly, always load the IN tray with only one type of paper. can't turn on printer Make sure that the printer's power cord is firmly plugged into the printer and DIRECTLY into a grounded power outlet..t. Test the power outlet to make sure it is working. If the printer still does not turn on, it is possible that the printer has a mechanical failure. Unplug the printer from the power outlet and call HP's Customer Support Center. :PHYSSIZE Determine if the printer is getting power. can't turn on printer printer is default 2 tips 1 printer is on Please choose whichever statement is correct... default printer" buttonUp buttonUp select default printer You aren't sure if the printer is selected as the current or default printer.or default printer. This printer is selected as the current or default printer. "printer default" buttonUp buttonUp printer is default :PHYSSIZE test cable Here's the best way to test the printer cable connection:: buttonUp buttonUp Check that both ends of the cable connection are firmly seated, then reinstall the printer software. Special messages will display if connection problems are detected during the process. Your printer uses two-way communication to talk with the computer. A good quality bi-directional printer cable typically ensures complete functionality, but a standard parallel printer cable can work., but a standard parallel printer cable can work. printer cable can work.ork.. can work.k.rk.er cable can work.k.k.ork.. printer is default Have you given enough time to print? When a document uses many fonts or graphic elements, it takes longer to begin printing. mount of time it takes to begin printing increases. rint? Try printing something from another Windows software program. If you are able to print, then there may be a problem with the document or software program that the problem occurred in....rred in.. in.rred in..m occurred in. "printer default 2" buttonUp buttonUp printer is default 2 More >>> "unsolved/software pkg" buttonUp buttonUp unsolved/software pkg :PHYSSIZE Follow these steps in the order they appear to try solving the problem: printer is default 2 Here are the next steps you should take to solve this problem..e identified ... Test the printer cable connection. None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC "test cable" buttonUp buttonUp test cable Some computers require that the computer and printer be turned on in a specific order with either the printer first or the computer first. Try both ways.final test before you decide to call for further help. "printer default" buttonUp buttonUp printer is default <<< Back :PHYSSIZE solve 1B.4a The print cartridge(s) need to be cleaned. "clean cartridges" buttonUp buttonUp clean cartridges An incorrect Paper Type is selected in the HP ColorSmart Printer Driver. Be sure to select the Paper Type that matches the paper you are using, especially when printing on HP Premium papers.ency or HP Premium InkJet papers..papers. driver" buttonUp buttonUp go to driver "solve 1B.4b" buttonUp buttonUp solve 1B.4b More >>> solve 1B.4b font problem solve 1B.4b The print cartridge does not have a good contact with the printer. Try removing the print cartridge(s), then reinserting them, making sure to snap them firmly into place. If ink deposits have formed near the contacts, None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC "bad contact" buttonUp buttonUp bad contact The type of paper in the IN tray does not work well with your HP DeskJet printer.printer. "poor quality/paper" buttonUp buttonUp poor quality/paper "solve 1B.4a" buttonUp buttonUp solve 1B.4a <<< Back solve 1B.5 test cable tips 2 help Follow these steps: "tips 2" buttonUp buttonUp tips 2 To print a DOS directory in Windows 3.1, double-click the MS DOS icon in the Main program group. After the prompt (C:\>) type: DIR >PRN then press the ENTER key. tips 3 Use print cartridges regularly and always turn the printer off using the printer's power button.w "tips 3 more" buttonUp buttonUp tips 3 more More >>> The print cartridges for your printer have microscopic nozzles that can clog when exposed to the air for more than a few minutes. The printer is designed to prevent nozzles from drying out whenever it is idle and when it is turned off using the printer's power button. A print cartridge that is not used for long periods of time can also clog, resulting in a noticeable decrease in print quality. tips 2 more :PHYSSIZE "tips" buttonUp buttonUp Print a document from a different Windows software program than the one you were using when the problem occurred. If you are able to print a document, then the problem is probably related to the original software program. If nothing prints, then the problem might be related to your Windows setup. Reinstalling the HP DeskJet printer software is recommended if a Windows setup problem is suspected... Determine if a general Windows printing problem exists or a software program conflict.. tips 1 more wrong default ink causes smearing tips 2 help solve 1B.4 no page solve 1B.5 The printer is unable to find an outline version of the type style (font) specified in the document. It is printing a screen version instead. None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC "use good fonts" buttonUp buttonUp use good fonts The type of paper in the IN tray does not work well with your HP DeskJet printer..rinter. "poor quality/paper" buttonUp buttonUp poor quality/paper solve 1D Protective tape was not removed from the print cartridge before it was installed. None of these solutions seem to work. The wrong printer is selected as the default or current printer.rinter.rinter. tape" buttonUp buttonUp remove tape "wrong default" buttonUp buttonUp wrong default "unsolved/CSC" buttonUp buttonUp unsolved/CSC solve 1C.3 tips 2 remove tape multiple papers loaded solve 1C.3 The document file is damaged. None of these solutions seem to work. The most common cause for nonsense characters is the printer cable connection.nection. "unsolved/CSC" buttonUp buttonUp unsolved/CSC Xcable" buttonUp buttonUp check cable "corrupted doc file" buttonUp buttonUp corrupted doc file The wrong type of printer is selected as the default or current printer......... "wrong default" buttonUp buttonUp wrong default solve 1C.4 tips 2 more :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over :PHYSSIZE solve 1C.4 The fonts were not selected properly in the document. The fonts in your document do not match the fonts available in your Windows system or the type of font you are using cannot be printed. None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC The wrong printer is selected as the default or current printer.rinter.rinter. "font problem" buttonUp buttonUp font problem "use good fonts" buttonUp buttonUp use good fonts "wrong default" buttonUp buttonUp wrong default solve 1D select envelope ink not dry :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over :PHYSSIZE unsolved/software pkg Dr. DeskJet cannot help you solve this problem. This problem seems to be associated with your software program's ability to address print settings correctly. Check the Release Notes in the HP DeskJet Utilities program group for known conflicts with certain software programs. Additional information may be available from HP First. Check your software user's guide or call the software manufacturer to get more specific help for this problem. reviewer's notes about Dr. DeskJet is designed to help the users of these printers: HP DeskJet 600 series printers HP DeskJet 800 series printers It is intended as an easy reference for solving printing problems. Not all problems can be solved using this Dr. DeskJet utility. Version 1.1 Copyright Hewlett-Packard Company, 1995 Company, 1995 About this program... buttonUp buttonUp solve problems check cable no page Check that the light over the bottom button on the printer is lit. "printer buttonUp buttonUp printer is on The printer is turned on. The printer is not turned on.. "printer buttonUp buttonUp printer not on :PHYSSIZE select default printer The printer you are trying to print to MUST be selected as the current or default printer and connected to the correct port.ace port.. You can select the printer as the current or default printer from the Print dialog in a Windows 95 software program or from Control Panel, Printers. Check this now without exiting this program.hout exiting this program.. Select the correct HP DeskJet printer as your current or default printer..er. "If you are xsure which 'port' use, ':LPT1' buttonUp buttonUp If you are not sure which 'port' to use, select ':LPT1' first. buttonUp buttonUp select default printer welcome page solve 1B.4a solve 1A.3a None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC "solve 1A.3" buttonUp buttonUp solve 1A.3 <<< Back Different paper types or sizes are loaded into the IN tray of the printer at the same time. "multiple papers loaded" buttonUp buttonUp multiple papers loaded The type of paper in the IN tray does not work well with your HP DeskJet printer..rinter. 9-O]# "bad paper/skew" buttonUp buttonUp bad paper/skew solve 1A.1 The page orientation selected for the document does not match the settings in the printer setup. ed in the printer's software. When printing envelopes, you must select "envelope" as the paper type.you are printing to. None of these solutions seem to work. "unsolved/software pkg" buttonUp buttonUp unsolved/software pkg "change orientation" buttonUp buttonUp change orientation envelope" buttonUp buttonUp select envelope solve 1A.4/1C.2 The margin settings for the document exceed the printable area of your HP DeskJet printer. tup. ed in the printer's software. An object on the page is scaled too large to fit within the printable area of the printer.o. None of these solutions seem to work. "unsolved/software pkg" buttonUp buttonUp unsolved/software pkg The page size of the document is larger than the paper size that is loaded in the printer's IN tray.nter The stack of paper was incorrectly loaded into the printer's IN tray.nter.. "exceed margins" buttonUp buttonUp exceed margins "oversized buttonUp buttonUp oversized objects "wrong buttonUp buttonUp wrong page size "reload paper" buttonUp buttonUp reload paper solve 1A.2 solve 1B.1 nce tests exceed margins solve 1A.2 The print cartridge(s) need to be aligned. The objects or text may be out of alignment in the document itself. cartridge" buttonUp buttonUp align cartridge }wrong" buttonUp buttonUp objects wrong None of these solutions seem to work. "unsolved/software pkg" buttonUp buttonUp unsolved/software pkg solve 1A.3 solve 1A.3 The stack of paper was incorrectly loaded into the printer's IN tray.of the printer. "solve 1A.3a" buttonUp buttonUp solve 1A.3a More >>> When printing custom paper sizes, you must select "Custom..." as the Paper Size in the HP ColorSmart Printer Driver. "reload paper" buttonUp buttonUp reload paper 63T]! driver" buttonUp buttonUp go to driver solve 1A.3a printer is default crusted nozzles tips 1 Your printer's software offers immediate and timely help. immediate and timely help. "tips 1 more" buttonUp buttonUp tips 1 more More >>> Your printer's software has built-in pop-up screens that immediately alert you of common detectable printing problems, such as when the printer is out of paper. Due to a significant number of inferior printer cables on the market, the printer's full functionality may be impaired and advanced error detection may be limited. It is possible that you will frequently see error messages referring to communications problems.cess, ink. solve 1B.1 The EconoFast print setting is selected in the HP ColorSmart Printer Driver. Select Normal or Best quality. None of these solutions seem to work. When printing on transparencies or glossy paper, you must select the corresponding Paper Type in the HP ColorSmart Printer Driver...Driver.. The type of paper that is in the IN tray does not work well with your HP DeskJet printer. "use good paper" buttonUp buttonUp use good paper driver" buttonUp buttonUp go to driver driver" buttonUp buttonUp go to driver "unsolved/CSC" buttonUp buttonUp unsolved/CSC solve 1B.2 rtridge align cartridge solve 1B.2 The type of paper that is in the IN tray does not work well with your HP DeskJet printer. An incorrect Paper Type is selected in the HP ColorSmart Printer Driver. Be sure to select the Paper Type that matches the paper you are using.. using.e of paper you are using.tches the type of paper you are using.e using. +3 ] "use good paper" buttonUp buttonUp use good paper *:K] driver" buttonUp buttonUp go to driver The Print Quality selection in the HP ColorSmart Printer Driver is using too much ink for the document you are printing. Select another Print Quality setting...tting.ng. driver" buttonUp buttonUp go to driver tips 2 Isolating where the problem occurs is the first step.in diagnosing and solving a printing problem. "tips 2 more" buttonUp buttonUp tips 2 more More >>> Many printing problems that appear to be related to the printer are actually related to the software program you are using. Follow these steps: e taken to determine where the problem is occurring: Follow these steps: Windows 3.1 - Print a directory from DOS. If the directory list prints, then go on to step 2. Windows 95 - Print a test page from Control Panel,Printers,Properties. If nothing prints, check the printer cable connection. "tips 2 help" buttonUp buttonUp tips 2 help "test cable" buttonUp buttonUp test cable solve 1B.3 go to driver solve 1B.3 Dried ink is crusted on the print cartridge nozzles. Objects in the document that require a lot of ink may cause the ink to smear during printing..ng. The page was not left in the OUT tray of the printer long enough to dry completely..ely. "crusted nozzles" buttonUp buttonUp crusted nozzles "ink causes smearing" buttonUp buttonUp ink causes smearing "ink xdry" buttonUp buttonUp ink not dry The type of paper used caused the smearing...ring.g. "use good paper" buttonUp buttonUp use good paper None of these solutions seem to work. "unsolved/CSC" buttonUp buttonUp unsolved/CSC SwitzerlandBlack Arial Dr. DeskJet System Arial Arial System Times New Roman System Wingdings Times New Roman :PRINTLAYOUT Arial Arial Arial terBook reader enterBook author enterBook reader sizeToPage reader sizeToPage author sizeToPage Arial :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over Here are some tips for avoiding or solving printing problems ....blems ... It is very important that the best cable connection is established between the printer and the computer.omputer. "tips 1" buttonUp buttonUp tips 1 The key to solving a printing problem is to determine whether it occurred in the printer itself, the Windows system, or an individual software program. "tips 2" buttonUp buttonUp tips 2 Print cartridge condition and the type of paper you use are important factors for getting good quality printouts... "tips 3" buttonUp buttonUp tips 3 Turning off the computer and printer, then restarting, will sometimes solve the problem. define 1 Which statement best describes the problem? "define 1A" buttonUp buttonUp define 1A The location or positioning of objects or text was wrong. "define 1B" buttonUp buttonUp define 1B The quality of the printing was not satisfactory. "define 1C" buttonUp buttonUp define 1C Something on the page was incorrect or missing. A blank page came out of the printer. "solve 1D" buttonUp buttonUp solve 1D :PHYSSIZE define 1 unsolved/software pkg use good paper corrupted doc file :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over :PHYSSIZE define 1A reload paper define 1A "orientation" "bad alignment" "skew" "margins" enterPage leavePage enterPage orientation bad alignment margins leavePage orientation bad alignment margins "solve 1A.1" buttonUp buttonUp solve 1A.1 The orientation of the printout is wrong.xt was wrong. Colors do not seem to line up properly with each other. The entire printout is slanted or skewed. Text or objects are cut off near the edges of the page. "orientation" buttonUp buttonUp orientation "solve 1A.2" buttonUp buttonUp solve 1A.2 "bad alignment" buttonUp buttonUp bad alignment "skew" buttonUp buttonUp "solve 1A.3" buttonUp buttonUp solve 1A.3 "margins" buttonUp buttonUp margins "solve 1A.4/1C.2" buttonUp buttonUp solve 1A.4/1C.2 orientation :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi "orientation" buttonUp buttonUp orientation bad alignment :PHYSSIZE "bad alignment" buttonUp buttonUp bad alignment "skew" buttonUp buttonUp :PHYSSIZE margins :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum "margins" buttonUp buttonUp margins define 1B unsolved/CSC printer not on solve 1A.4/1C.2 bad paper/skew use good fonts define 1B "faded" "bleed" "smear" "clogged" "jagged" enterPage leavePage enterPage faded bleed smear clogged jagged leavePage faded bleed smear clogged jagged The printout appears faded or the colors are dull. Different colors are bleeding into each other.her. Ink is smearing onto white areas. Ink is not filling the text or objects completely. "solve 1B.1" buttonUp buttonUp solve 1B.1 "faded" buttonUp buttonUp faded "solve 1B.2" buttonUp buttonUp solve 1B.2 "bleed" buttonUp buttonUp bleed "smear" buttonUp buttonUp smear "solve 1B.3" buttonUp buttonUp solve 1B.3 "clogged" buttonUp buttonUp clogged "solve 1B.4a" buttonUp buttonUp solve 1B.4a Text is jagged (not smooth) at the edges. "jagged" buttonUp buttonUp jagged "solve 1B.5" buttonUp buttonUp solve 1B.5 faded "faded" buttonUp buttonUp faded :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi bleed "bleed" buttonUp buttonUp bleed :PHYSSIZE smear "smear" buttonUp buttonUp smear :PHYSSIZE clogged "clogged" buttonUp buttonUp clogged :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi jagged :PHYSSIZE Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi elit. Lorem ipsum dolor et tumdi elit u plidrt teh lski et dislk. Lorem ipsum dolor et tumdi :PHYSSIZE "jagged" buttonUp buttonUp jagged define 1C printer is on :PHYSSIZE buttonUp buttonUp buttonUp buttonUp Backup buttonUp buttonUp Start Over :PHYSSIZE What kind of problem are you seeing? solve 1A.1 solve 1C.5 printer not on Try turning on the printer. The printer will not turn on. If the printer was off and you have turned it on, EXIT and try printing again.If you did not receive a message on your screennn "Press hold the printer a few . After a brief startup, you should see a steady light above buttonUp buttonUp Press and hold the bottom button on the printer for a few seconds. After a brief printer startup, you should see a steady green light above the button. "can't turn on printer" buttonUp buttonUp can't turn on printer You should have seen an alert message on your screen when you tried to print with the printer off. If you did not see a message, you could have a bad cable connection. You should check your printer cable.tor, located in the HP DeskJet Utilities program group. "test cable" buttonUp buttonUp test cable dr_dj.ico """"""" """""""" """"""""" """""""/"" "3"""""" 2"""""/ """""" 2"""""/ """""/ 2""""" "r"""" 2"""ww